Thursday, 16 August 2007

Return Tickets

We have a Dayrider Ticket which cost £4.00 and can be used as often as the passenger likes and is valid any where in the Torqbay area, to Brixham, Kingswear, Totnes, St Marychurch and all the way up to (but not in) Newton Abbot. For £6.00 you can buy an Explorer ticket which can be used to go as far as Plymouth (X45), Exeter (x46) and Tiegnmouth, Dawlish, Exmouth and Exeter (85/85A). Now on the 12/12A route you can buy either single or return tickets. A return ticket is 50% cheaper than two single tickets so if you are planing to return the same day it is some times cheaper to buy a return. I say sometimes as a return from Torquay to Paignton is £3.45, the single fare is £2.05. But from Torquay to Brixham the return is £5.00 (single £2.95). Read the top line again and you will notice that a day ticket is best value at £4.00. But not all holiday makers will know this. Now I, and most drivers will sell the dayrider when asked for a return ticket that costs more than £4.00. Unforetunatly I used the word most there. Because yesterday a family, mum, dad and young child got on the bus and the had return tickets from Brixham to Torquay. The child return was for £3.35 which was the cheaper option but the parents had paid £5.00 each for their tickets and not £4.00 like they should have. It is company policy to sell the cheapest tickets. It is also company policy to allow me to anull incorrectly issued tickets, even if they were issued by an other driver. Which I did. Only a saving of two pounds but it pleased me and it pleased the passengers.

1 comment:

Arriva Driver said...

We have the same kind of thing with our day tickets.

However, we do not have the luxury of being able to annul or replace incorrect tickets issued by another driver.